FY2023 Adopted Operating and Capital Budget

FY2023 Adopted Budget Organizational Budgets

Interagency Information Technology Division

Interagency Information Technology Division The Interagency Information Technologies Division is organized into five groups: Infrastructure, Operations, Applications Services, GIS/Public Safety, and Broadband. Technology services provided include: Help Desk and Workstation Support; Mobile Connectivity; Cloud Services Integration; Software System Development, Support, and Maintenance; Commercial Off-the-shelf Software (COTS) Support; Geographic Information Services; Public Safety System Support; Health Services Division Specialty Support; Network Engineering, Telecommunications, and Voice Services; Data Center Maintenance and Support; Building Security Badging Services; Surveillance Camera Maintenance and Support; Information Security; Chief Information Security Officer (CISO); and the Frederick County Broadband Expansion Office.

IIT provides deskside and remote delivery of information processing services to all government agencies funded by the County. The Division also establishes and operates a wide area network (WAN) and central services facility that designs and supports data, video, and wireless technology projects (except for police, fire or rescue radio communications). $V DQ ³ i QWHUDJHQF\´ SURYLGHU ,,7 DOVR serves some of the IT needs of: Frederick County Public Schools, Frederick Community College, Frederick County Public Libraries, all Divisions of County Government and various independent agencies and municipalities within Frederick County.

The IIT Geographic Information Services (GIS) team provides mapping support for the County Enterprise Asset Management systems, and various citizen services including emergency response, roadway maintenance, environmental sustainability, public works, health initiatives, public schools, and parks and recreation. In collaboration with its municipal partners, the GIS team provides spatial data, mapping and addressing support, as well as cost sharing for GIS data acquisition and development. Access is provided via internet map applications for property information, County schools, voting information, and crime statistics which allows Frederick County to leverage its GIS into a valued public service.

Voice Services is an Internal Service Fund that manages, monitors, analyzes, procures, implements and upgrades the entire telecommunications network embracing multiple jurisdictions: Frederick County Government, Frederick City Government, State of Maryland agencies located within Frederick County, and several fire and rescue companies. The telecommunications network is also integrated with the Frederick County Public Schools telecommunications network. Examples of services include: dial tone, voice mail, video, paging, cell phones, and on-demand call centers. Within the IIT Division, good governance manifests itself as maintaining a

reliable and robust data environment. Information must be stored securely and be easily accessible. All data must be easily consumable as presented and available for meaningful use in our work-from-home environment. Continued enhancements WR WKH &RXQW\¶V ZHEVLWH DQG WKH &RXQW\¶V LQWHUQDO SRUWDO LQFUHDVHV DFFHVV DQG XVDELOLW\ RI VHUYLF es delivered to citizens and divisions.

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