FY2022 Adopted Operating and Capital Budget

FY2022 Adopted Budget Organizational Budgets

Citizens Services Division

Human Relations Department Mission Statement

Investigate complaints of discrimination in the areas of employment, housing and public accommodations; provide fair, current and state of the art investigative standards, and encourage fair and uniform appeal practices. The Department encourages public and private employers, individuals and citizens to appreciate and value generational, gender, racial, religious, disability and cultural differences. It does so in a fair, confidential and timely manner, and fashions appropriate remedies when illegal discrimination is found to exist. Work is undertaken to resolve disputes promptly and effectively, and serve as a source for helpful information that may be available elsewhere.

The Human Relations Department enthusiastically participates in a wide array of community events and activities, and constantly works to build bonds and bridges among all sections of our community. The Frederick County Human Relations Commission is diligently served by this Department to help provide a responsive forum for the human rights needs of the community. The Frederick County Commission on Disabilities is also enthusiastically served by this Department, with the goal of providing information about programs and services in our community to people with disabilities. Our staff responds promptly to inquiries and calls for assistance, and participates in all Commission meetings, events, programs and activities. 7KH +XPDQ 5HODWLRQV 'HSDUWPHQW DOVR DVVLVWV )UHGHULFN &RXQW\¶V HIIRUWV WR FRPEDW KXPDQ WUDIILFNLQJ E\ reviewing, certifying and creating training modules for hotel and motel workers.

Departmental Strategic Goals

Value Differences

County Strategic Goal Alignment: Community Needs 3URYLGH UREXVW WUDQVSDUHQW DQG ³EHVW SUDFWLFHV´ OHYHO VHUYLFHV WR PHPEHUV RI WKH SXEOLF ZKR VHHN DVVLVWDQFH and information on resolving generational, gender, racial, religious, disability and cultural differences. Concentrate on discrimination in housing, employment and public accommodations

FY 2019 FY 2020 FY 2021 FY 2022

Callers expressing satisfaction with services provided in response to calls for service on discrimination issues Number of calls for service received on discrimination issues

Target Actual Target Actual

100

100

100

100

95

53

90

--

100% 100% 100% 100%

93% 95% 94%

--

363